Conflict resolution would be much easier if conflict was always with our colleagues or peers, but conflict is often with those who are above us in the organization.

Discuss a time that you had a conflict with a superior in the organization.

Discuss the roles that negotiation, power, and organizational politics played in the final resolution.

Would you describe the outcome as lose$-$lose, win$-$lose, compromise, or win$-$win? Why?

What could have been handled differently to create a win$-$win situation?

Or if it was a win$-$win outcome how was this accomplished?

In the end, conflict is good if the organization and individuals develop and grow, they learn from the event $-$ did this happen with the event that you discussed?