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Consider a business process that is broken or does not work well and create a process flow outlining each steps.Then, Make a 2nd process flow
Consider a business process that is broken or does not work well and create a process flow outlining each steps.Then, Make a 2nd process flow that outlines how the process would look like if it were improved - this is the To Be process. Ensure two separate process flows for the Current state (As Is) and Future State (To be).
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