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Consider a process from Starbucks you are familiar with. Complete the following: Identify the steps in the high-level value chain required to fulfill the customer
Consider a process from Starbucks you are familiar with. Complete the following:
- Identify the steps in the high-level value chain required to fulfill the customer requirements from beginning to end.
- From the high-level value chain steps, identify the operational subprocesses.
- Identifythose metrics that the organization should monitor at both the value chain level and subprocess level.
- Based upon the process you described above, if an organization needs to improve a process within the value chain, how would you analyze the process and metrics toknow that the process is not working
- Explainwhat stepsthe organizationcould take based upon your analysis for value chainimprovement.
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