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Consider a walkup service center that is modeled by an M / M / 1 queuing system ( Poisson arrivals and exponential service times )
Consider a walkup service center that is modeled by an MM queuing system Poisson arrivals and exponential service times where the average interarrival time is seconds. Customer service times are currently on the increase, and management will add a second server once average waiting time in the queue reaches minutes. What is the average service time in seconds that will result in an average waiting time in the queue of minutes for this MM system, thereby creating the need for a second server?
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