Consider performance measurement in a department that you work in or are familiar with. Do you use a balanced scorecard? What are the key performance indicators that you drive towards? What type of behaviors do they drive? Are they discussed extensively and have become part of the corporate culture? If you dont use them, do you think they could be useful? What types of KPIs would you choose for your department or area that you are familiar with that would drive employee learning & growth, customer perceptions, internal processes, and financial growth? If you currently are using them, which of these 4 areas are your KPIs mostly focused on? How are they measured? If you arent using KPIs yet, how would you measure the ones you have chosen? How easy are these to find?

minimum of 250 words, with a goal of 500 words