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Consider the following five key performance indicators ( KPIs ) : ( 1 ) return on equity; ( 2 ) earnings per share; ( 3

Consider the following five key performance indicators (KPIs): (1) return on equity; (2) earnings per share; (3) process error rates; (4) process delay time; (5) order-delivery time. Of these five KPIs, how many are non-financial measures?
Select one:
a.4
b.1
c.2
d.3

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