Question
Consider the following scenario: Uber Eats advertises guaranteed delivery within 35-minutes of placing an order in various built-up areas. This guarantee of delivery time is
Consider the following scenario:
Uber Eats advertises guaranteed delivery within 35-minutes of placing an order in various built-up areas. This guarantee of delivery time is of major concern to the delivery partners because of the need to cut corners (e.g. run red lights, use footpaths more often). Zac, an Uber rider on a push only bicycle is making a delivery one evening and is riding on the footpath when he strikes a pedestrian coming out of a caf onto the footpath. The pedestrian is knocked to the ground and must receive medical attention including physiotherapy over a 10-week period. The total cost of medical bills comes to $4,900. The pedestrian also misses 3-weeks of work, resulting in lost wages of $5,400.
Advise Uber Eats of the legal consequences of the above, including how it interacts with its past decisions on how to manage their relationship with the delivery partners.
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