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Consider the norms (especially the communication & decision-making norms) at NASA during the Columbia mission. What were some of the dysfunctional norms and how did
- Consider the norms (especially the communication & decision-making norms) at NASA during the Columbia mission. What were some of the dysfunctional norms and how did they contribute to the tragedy? What implications does this have for assigning responsibility and for preventing similar tragedies moving forward? How could the communication process have been improved?
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