Question
Consider the operations of a fast-food restaurant serving pre-made pasta dishes to its guests. The operation consists of four steps. Each customer is first greeted
Consider the operations of a fast-food restaurant serving pre-made pasta dishes to its guests. The operation consists of four steps.
Each customer is first greeted and offered a menu and a tray, which takes 80 seconds per customer. There is one employee at this step.
At the second step, the customer places an order for food, which takes an average of 90 seconds. There are two employees in charge of taking food orders.
At the third step, the customer places an order for drinks, which takes an average of 55 seconds. There is one employee in charge of taking drink orders.
Finally, the fourth step is the cash register where one employee collects the necessary payments from the customer. There is one employee at this last step who takes 40 seconds per guest.
Demand for the restaurant is 50 customers per hour. Employees are paid $25 per hour.
1.
Question 1
What is the process capacity in guests per hour?
Step by Step Solution
There are 3 Steps involved in it
Step: 1
Get Instant Access to Expert-Tailored Solutions
See step-by-step solutions with expert insights and AI powered tools for academic success
Step: 2
Step: 3
Ace Your Homework with AI
Get the answers you need in no time with our AI-driven, step-by-step assistance
Get Started