Consider the Theramed Limited Case Study provided on Blackboard. You have been engaged by Theramed Limited in the role of Operations Management Consultant. This Case Study provides the background and detail information required for you to produce a report, detailing how a business improvement project progresses through the phases of the DMAIC process (Define, Measure, Analyse, Improve, Control).

In your initial report you should cover the Define phases and address the following questions:

1. What appears to be wrong?

2. What evidence do you have for making these statements?

3. What information are you lacking and what impact could this have on your conclusions?

4. What conclusions have you drawn?

5. What course(s) of action do you recommend to the management team?

The Initial report needs understanding of the scenario, plan, and some basic literature review. The purpose of these assessments is to judge your knowledge of the subject matter, your ability to apply the key principles learned and use the appropriate tools and techniques to make and modify reasoned value judgements based on the scenario, and to give concise conclusions and recommendations as applicable; verbosity will not be rewarded. Write concisely. Ensure you have read this entire document thoroughly and paid particular attention to the expected format and marking criteria

Learning Outcomes Assessed:

LO1 Understand the strategic and tactical role of process improvement within an organisational framework0.

LO2 Describe different approaches to improvement and compare their effectiveness for different industry sectors.

LO3 Identify and apply best practices in delivering improvement projects.

LO4 Describe the key stages of improvement projects from the perspectives of cost, benefit and stakeholder challenge. LO5 Design, implement and evaluate organisational improvement strategies at tactical and strategic levels.

LO6 Identify and apply advanced quantitative and qualitative tools to diagnose and resolve operational performance problems.

do not use copy while answering: need clear answer and in well format. If possible please add conclusion along with the answer..