Consider you are the Tax Preparer for Jackson Hewitt.

1. Identify at least one thing (process, procedure, etc) you would change about the organization for which you are working. 2. What would it be and why? 3. Do you believe that company leadership would be receptive to your recommendation for change? Based upon what you have learned this week, how would you go about presenting your recommendation to the company leadership? 4. If you were part of the leadership team, how would you manage change in this organization