Question
Consumers can learn from experience through a process of hypothesis testing in which they attempt to either confirm or disconfirm expectations by actually engaging in
Consumers can learn from experience through a process of hypothesis testing in which they attempt to either confirm or disconfirm expectations by actually engaging in acquisition, consumption, or disposition.
True
False
22.- Sometimes low-effort decisions are made unconsciously, sometimes consciously.
True
False
Question 23
Consumers sometimes develop ____ , which is a feeling of anxiety or uncertainty regarding a decision.
Question 24
_____ is the mental rules of thumb that leads consumers to making fast decisions.
Question 25
Consumers are motivated to reduce dissonance by collecting additional information that is used to upgrade the chosen alternative and downgrade rejected ones.
True
False
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