Question
Context : Ian happily places the packets of Remedy Mix on display; and begins to sell them. A week later, however, a customer lodges a
Context: Ian happily places the packets of Remedy Mix on display; and begins to sell them. A week later, however, a customer lodges a complaint with the Australian Therapeutic Goods Administration (TGA), claiming that the Remedy Mix is 'fake powder'.The TGA performs tests on several packets; and discovers that there is only a tiny amount of the active ingredients actually present in the powder, and that Remedy Mix is mostly comprised of a rice-flour/ soybean compound. The compound is harmless, however the TGA fines Ian for selling falsely labelled medical products (the label says that the powder is 50% comprised of the active ingredient). Ian is also forced to recall all of the sold packets of Remedy Mix; and compensate affected customers.
Question: What can Ian do (if anything) to obtain compensation for at least some of the losses he has suffered?
Step by Step Solution
There are 3 Steps involved in it
Step: 1
Get Instant Access to Expert-Tailored Solutions
See step-by-step solutions with expert insights and AI powered tools for academic success
Step: 2
Step: 3
Ace Your Homework with AI
Get the answers you need in no time with our AI-driven, step-by-step assistance
Get Started