Contrast the feedba1. Read the following statements: a. John is always late. b. Mary communicates well. c. Harry demotivates his staff. d. Carol is not good at time management. e. Alllison works well within the team. f. Howard handles phone calls well.ck of these two statements: 1) Jenny is not good with customers. 2) 90% of the time Jenny does not smile at customers when they walk into the shop. This results in the customers feeling unwelcome, and they appear wary about approaching Jenny for advice