Contribute an initial post, offering a response to the questions below: What elements do you see in Smith's evaluation which most strongly illustrate user experience (UX) as a guiding consideration? What specific types of planning and pre-building did Smith and Browne do which aren't part of face-to-face (F2F) course planning - but to which they attribute their success? How do you think Smith's and Browne's strategies would translate to your own online environment? Do you foresee any potential trouble spots or mismatches