• convention sales manager should have a three-ring binder containing the property's procedures for recurring business activities. The Director of Sales uses the SOP to help eliminate costly errors by ensuring that each sales member understands the departmental instructions.
• thefunctionsof your sales office staff.Job functions:Work activities that make up the job. Some general job functions would be associated with the areas of: data, employees or people, and material things.thedutiesof your sales office staff.Job duties:These are the job tasks for which the employee is responsible.