cookery questions certificate 3:

1. List 2 examples of modern technology used in the following hospitality departments, and describe its applications. a. food and beverage b. kitchen c. front office d. housekeeping e. sales and marketing f. stock management g. project management
2. Provide an example of how the following industries interrelate in the hospitality and tourism industry. a. Wineries b. Tourism c. Hotels, restaurants, resorts
3. Which information could you share with your colleagues after you have attended a major trade show and how would this be beneficial for your customers? list 4 examples.
4. What is the purpose of Equal Employment Opportunity [EEO] and anti- discrimination legislation? List 3 examples of unlawful discrimination practices in the workplace.
5. What is quality assurance? What is the purpose of quality assurance and how this may impact on a business?
6. What is a hospitality award? What is covered under an award?
7. What is a union? What is the purpose of a union? what is the main union for hospitality workers?