Cordia (known as The Bun Lady) and Tom Harrington founded the Tennessee Bun Company in 1996with the funds from the sale of McDonalds franchises and bank savingsto become a supplier for McDonalds. Since then, the company has grown into The Bun Company and subsequently The Bakery Companies, includ-ing baking facilities in Dickson and Nashville, Cold Storage of Nashville, Cornerstone Baking Company, and Masada Bakery (acquired in 2014). The companies supply fresh and frozen buns, biscuits, and English muffins, as well as artisanal baked good, for chains, includ-ing McDonalds, Chilis, Pepperidge Farm, and thousands of other customers, primarily in the South.

Over the years, the Harringtons purchased and sold businesses and worked with numerous suppliers and vendors. From Cordias career in real estate, to becoming a McDonalds franchisee and owning a Greyhound bus station, to creat-ing the Tennessee Bun Company, she has navi-gated many legal, regulatory, and risk factors. The Harringtons added cold storage and delivery capacity to the bakery business when the risk of missed deliveries arose.

In 2011, The Bun Company expanded during a down economy because of customer demand and added biscuit production to its facility in Nashville. This 30,000-square-foot addition is highly efficient, with the capacity to produce 1,800 biscuits per minute.13 The company used a Decision Matrix (Pugh Matrix) approach for the project and fast-tracked it to meet customer requirements. By using the matrix, company ex-ecutives evaluated their options and prioritized the factors that would matter most in the pro-cess. They also used competitive bids and tested the new equipment multiple times. In 2014, the company purchased Atlanta-based Masada Bakery to further its expansion. Masada Bakery was an artisanal bakery with over 1,400 customers in seven southeastern states. Later, in 2015, The Bun Company was renamed The Bakery Companies to reflect the breadth of products.

Case Study Analysis 11-22. What legal issues have the Harringtons needed to address? 11-23. What kinds of regulations would you ex-pect the baking, transportation, and stor-age companies to encounter? 11-24. With whom would you expect The Bakery Companies to have contracts? Why?

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