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Cost of Quality Report A quality control activity analysis indicated the following four activity costs of a hotel: Inspecting cleanliness of rooms $129,600 Processing lost
Cost of Quality Report
A quality control activity analysis indicated the following four activity costs of a hotel:
Inspecting cleanliness of rooms | $129,600 |
Processing lost customer reservations | 97,200 |
Rework incorrectly prepared room service meal | 64,800 |
Employee training | 32,400 |
Total | $324,000 |
Sales are $2,700,000. Prepare a cost of quality report. Round percent of sales to one decimal place.
Quality Cost Classification | Quality Cost | Percent of Total Quality Cost | Percent of Total Sales |
Prevention | $ | % | % |
Appraisal | % | % | |
Internal failure | % | % | |
External failure | % | % | |
Total | $ | % | % |
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