coupa: How can an Implementation Partner ensure that any technical issues customers experience are properly prioritized and documented through Coupa Support? $1.$ Request Coupa to assign you as a designated support contact. $2.$ Request the customer to create an alias email address to enable you to submit support requests on their behalf. $3.$ Request the customer to copy you on any support inquiries with Coupa. $4.$ Request Coupa to provide access to file support tickets under the customer account.