Course: Customer Centricity

Case: EMC2: Delivering Customer Centricity Link: https://we.tl/t-PUlnwtcTGN (or https://wsi.li/dl/zTe6QsRazuHQC3yuG/)

Framework Find and identify any cases similar to EMC2. (Find a company that is going through the same circumstance). So the case you found , indicates: 1. Diagnosis (antecedents). 2. Proposed solution that they gave in the case. (Indicate how they solved the case).

Thank you.