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Course: Customer Relationship Management 1. Describe the main aspects that company usually wants to build by implementing customer relationship management? 2. There are 2 (two)

Course: Customer Relationship Management

1. Describe the main aspects that company usually wants to build by implementing customer relationship management?

2. There are 2 (two) main keys in implementing customer relationship management, namely; integrated and automatization, please explain the two main keys of this customer relationship management.

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