Course: MGMT9730: Human Resources Planning

Topic: Succession Management at Kids First Community Centre Questions:

• Sample overview of your succession management program that is within budget and realistic for this organization. This plan should demonstrate your understanding of the succession management process, the context, and it should consider cost-effective; yet effective, mechanisms for talent development.
• Be creative and leverage your understanding of learning, development, and management development

Succession Management at Kids First Community Centre (KFCC) Kids First Community Centre (KFCC) is a regional not-for-profit organization that offers fam- ily-centred programming for families throughout the Niagara Region. They have a beautiful facility located in central St. Catharines and 6 satellite sites located throughout the Niagara Region including: Miagara Falls, Fort Erie, Welland, Port Colborne, Beamsville, and Grimsby. They have a range of community programs targeted at children and their families including the following: before school and after school care, literacy programs for youth, swimming programs at their St. Catharines and Niagara Falls sites, life-skill programs for young parents, and an array of fitness programs designed to get young people moving. In the summer, they offer day camp programs at each of their sites. There are so full-time staff within the organization and an additional 100 part-time staff who work at KFCC throughout the community. They have over 100 volunteers to help out with a variety of programs and fundraising. There are 5 Directors reporting to the Executive Direc- torincluding: Finance and Administration, Human Resources, Events, Fundraising and Com- munity Relations, Operations and Programming. Given that KFCCis a not-for-profit organi- zation, they have limited funding and therefore there are scarce resources for training and development and there has been no investment at all in management development pro- grams. Their performance appraisal systems are 15 years old. Jasmine Kaur is the Executive Director of KFCC. She has been with this organization for over 20 years, starting out as a camp counsellor at the Fort Erie location. Jasmine has recently decided that within the next year, she will be retiring. In addition, KFCC has had several major staffing shake ups within the last year. Twelve manths ago, the Event's Director moved to a position at Brock University within their Alumni Office. The Fundraising Director left six months ago for a position at the Niagara Health System, and the HR Director went off on a leng-term sick leave with ne likelihood of returning in the foreseeable future. The Executive Director has individuals who are back fill- ing these roles, but, each individual has stated that they are not interested in these roles in the leng term. Clearly, the organization has been left with huge gaps in their managerial team. The Board of Directors is concerned. At their last meeting, the Board had a lively discussion and made the decision within the next six menths; Jasmine must develop and begin the im- plementation of a succession management process. The goal of the program will be to pro- vide a constant and qualified pipeline of talent; individuals who are deemed ready and quali- fied to move into the Director-level roles within the organization. The budget earmarked for this program annually will be $4,000.00. This budget is to include all costs related to the succession management process. Jasmine has decided to reach out to your team of experts in Human Resources consultants who have offered to provide her with advice and support as a way of giving back to the community of Niagara. Your task is as follows: O (reate an overview of your succession management program that is within budget and realistic for this organization. This plan should demanstrate your understanding of the succession management process, the context, and it should consider cost-ef- fective; yet effective, mechanisms for talent development. O Be creative and leverage your understanding of learning, development, and man- agement development