Create a PowerPoint presentation Wells Fargo Bank Contact Center in Columbia South Carolina with narration about your
Question:
Create a PowerPoint presentation “Wells Fargo Bank Contact Center in Columbia South Carolina” with narration about your experiences in the observation and your analysis of the organization. The business that I have chosen to evaluate and observe Is Wells Fargo Bank Contact Center in Columbia South Carolina. Bulleted Points on each slide should include brief points that identify the areas that will be addressed in the narration. PowerPoint presentation should include a total of six slides using the following format: Slide 1: Cover page that includes assignment title, your name, course, section number, and date. Slide 2: Introduction of Company Introduce the presentation by explaining information about the organization and the observation that took place such as the name of the organization, type of organization, day and time of observation and your role as an observer (are you an employee, customer, etc.). Share background information about the company to give the audience an understanding of what this organization does. Support the ideas shared with research about the company’s background. Slide 3: Professional Appearance of Employees and Company Use these questions to guide your response (do not use these questions verbatim in your presentation): Is there anything about the appearance of the employees that distracts from their professionalism? Do the employees’ appearance fit the nature of the business? Why or why not? What does the working environment look like? (furnishings, artwork, lighting, sounds, etc.) Do the physical surroundings fit the nature of the business? Why or why not? How do the employees interact with each other and outside people within the workplace? (greetings, tone of conversation, non-verbal communication, etc.) How do employees interact with each other? Do the interactions of employees fit the nature of the business? Why or why not? Slide 4: Analysis of Company What inferences can you make from your observation? You should cover the following ideas in your explanation: Analyze the company based on information you have learned about organizational culture in the class. Areas to include: Determine the dominant organizational culture the company follows by choosing one of the 4 organizational cultures you learned during this unit of the course. Support this information with what you have learned about organizational culture based on both observations and research. Compare the work done at the company and the organizational culture and explain how this relates. Research the mission of the company and explain if it aligns with what you have observed. Explain why or why not. Slide 5: Evaluation of Your Fit Based solely on what you have observed and researched about the company (not based on the field of the company), do you feel you would be a good fit for this company? Why or why not? Support this information with what you have learned through your observation as well as what you have researched about the company. Identify at least 2–3 social and behavioral attributes you have that would be an asset to this company. Explain why. How do these attributes specifically connect with the nature and needs of the company?