Create a project issue log with the attached template on the following case studyPagePage

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A Regulation Change

Banking regulations require bank e$\backslash$table$[$

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A Regulation Change

Banking regulations require bank employees to complete training regarding appropriate use of social

media accounts. At Saint Louis University Bank, this training is owned by HR and deployed with annual

required training. In $2021,$ in anticipation of an upcoming regulation change, HR began work to replace

the current vendor$-$provided course. Soon after, the regulation was delayed and the bank shelved the

project.

Recently and unexpectedly, a similar regulation resurfaced and was approved, effective January $1,2022.$

Prior to the change, all employees were required to complete $1$ hour of training annually. As of $2022,$

some employees may satisfy their requirement with a $20-$minute course. In $2021,$ compliance indicated

that $30\%$ of employees were eligible for the shortened course per the regulation proposed at that time.

In response to the new regulation, your division manager recommissioned a project to replace the

existing course for eligible employees. Your direct leader is the Business Leader and you are the Project

Manager.

Selecting a Vendor

Your project is to select a vendor and implement a shortened course, to be deployed to the appropriate

employees. YZ Learning is the vendor for the existing $1-$hour course, and the contract is due for renewal.

Vendor selection considerations:

$$ YZ Learning has a selection of new off$-$the$-$shelf $20-$minute courses that satisfy the new

regulation.

$$ Budget Learning, YZ Learning's chief competitor, offers better pricing for all courses. Budget

Learning does not have an off$-$the$-$shelf course available but has offered to partner with the

bank to design a new $20-$minute course. This would require HR resources to consult on course

design.

$$ Due to continued issues, projects, and other priorities, HR resources are limited$.$

$$ The timeline for designing a new course with Budget Learning is unknown.

$$ All YZ Learning courses deployed $2020$ and later include functionality automating the collection

and reporting of employees$$ completion data. Currently, HR resources spend $40$ hours per

month reporting this data. An automated reporting process would require only $2$ hours$/$month

of employees' time.

$$ Sourcing advised that YZ Learning is over$-$priced and advocates contracting with Budget

Learning.

Agreement between Sourcing and HR is required before a contract for the $20-$minute course can be

executed.

Project Scope

During your $1-$on$-1$ with your Business Leader yesterday, s$/$he explained that your division manager

wants to increase the number of Virtual Instructor$-$Led Training $($VILT$)$ course offerings. With this in

mind, your Business Leader requested that you deliver two new solutions for social media training: the

$20-$minute online course and a VILT offering, to launch simultaneously. Requirements for a possible VILT

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solution are not known and you expressed concerns about delivering both elements of the project on

time.

As a class our next steps will be:

$$ Complete a project charter based on what you know right now $($template is provided$).$

$$ Document your project's issues and risks, and how you will address them $($template is

provided$).$

$$ Project kick$-$off presentation on scope, objectives, deliverables, business results, issues$/$risks$,$

high level overall timeline, and immediate next steps

$$ You have two discussions $($virtual meetings$)$ on the calendar $-$ these are opportunities to gain

alignment and advocacy:

o The first is with your team in preparation to gain alignment for your meeting with your

Business Leader in order to conduct a Kick off meeting with the Project Sponsor.

o The second meeting to refine your project with your team in preparation for a meeting

with your Business Leader and to provide your Project Sponsor to with a kick$-$off

presentation on scope, objectives, deliverables, business results, issues$/$risks$,$ a high$-$

level overall timeline, and immediate next steps.

Other Key Information:

$$ The bank$$s top priority is a new internet online access platform.

$$ There are $103,000$ employees at the bank, all of whom are required to take social media

training.

$$ Today is September $1,2021.$ There are $18$ weeks between today and the regulation effective

date.

$$ Due to holiday vacations, most of the project team is out of office the last $2$ weeks of December.

$$ Sourcing estimates that once a vendor is selected, contract negotiation and execution should

take approximately $8$ weeks. However, this timeline cannot be predicted with certainty.

$$ If YZ Learning is selected, once requirements are signed$-$off is executed, implementation can

begin immediately.

$$ In $2020,$ IS and HR Vendor solutions indicated that implementation will take $2$ weeks and testing

requires $1$ additional week. Your Business Leader has communicated this estimate to your

Project Sponsor.

$$ Yesterday, in a meeting with IS$,$ you learned that due to the new inte