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Create an Excel Dashboard to answer these questions. 1. Based on the spreadsheet, what is the project's accuracy on the moderator's side? 2. Which moderator
Create an Excel Dashboard to answer these questions. 1. Based on the spreadsheet, what is the project's accuracy on the moderator's side? 2. Which moderator has the worst, and which has the best accuracy? 3. Did the QA achieve accuracy for his role? What is his accuracy? 4. What are the moderators Average Handling Time (AHT)? 5. Which moderator has the best Average Handling Time (AHT), and which has the worst? 6. Check how many errors per policy the moderators committed and create a chart. 7. Which policy is driving down the results of accuracy and which is compromising the most the project? Why? Please, explain your findings in detail. 8. What is the approval rate of the project
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