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critical analysis, and suggest of CRM improvement foran organization for which you have interest. This project should cover:Company background, why this company implement CRM, what

critical analysis, and suggest of CRM improvement foran organization for which you have interest. This project should cover:Company background, why this company implement CRM, what are their CRM effort, theirCRM technology, if their CRM work, why it work and how their evaluate a successful CRMeffort. Then suggest CRM improvement according to the evaluation.

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