critical incident 3-5 " is she on our team?

question 1-6.

5. In previous parts of the we talked about the events for elective supe Do you think y s elective pro Why of why not? Every supervisor needs to find ways to become more effective. Wring paragraph per indicating someo ne you have for Cory to his C ADAMA Ne and secret and someone la qualidad h emmet the No. 12 Define Essential hardship Critical Incident 3-5 Crawford c dentr o o m wwford to help do Boreployees that are protected IS SHE ON OUR TEAM? Kyle Crawford he a der for the head and the past year, but had done pr o nor about As team leader, Crawford had openienced many work changes. The ber of people who need the community and more than double began his job. His team was responsible for provides help and direction those in need Recently, some of Crawford's team members complained about kaya Depew slow work pace and her failure to keep up with the needs of the cliere In response, Crawford had to the complaining team members that Kaylee silent employee who always shows up for work while she worked little slower than the rest of the team members, the work the dad was well do She often took lot to do the band some had to le BUILDING A BRIGHT FUTURE, LESLIE H. WEXNER'S SECRET! Chical 3-6 ng for your ited brand Wexter was the longest se od are familiar with the Limited and in i s la 1969, he took The Lim on the NYSE In 2011, 500 company Most widents and B and Body Testerday. Pare Mora came to Crawford and said that some of the team members had indicated they wanted to slow the pace of work thing wasn't done about Kaylee. At that point Crawford asked Mora whether she or other team members had talked or confronted Kaylee about her slow work puce Mora replied, Yes, we have told Kaylee on numerous to pick up her speed and get the lead out Clients don't like to wait and wait, beyond the time of their scheduled appointment with her. But she just continues to work at her usual slow pace. Dorothy Craig has spent an excessive amount of time ing Kaylee on some of the more effective ways to do the job. Even that isa't worked. Maybe she's just too fat to do the job here! Crawford decided to meet with the director, Lamarr Adams, and his immed ate manager, Sabrina Lopez. Adams and Lopez discussed how Crawford's team had been one of the most productive and how Kaylee had joined the team about three years ago. According to Sabrina, "Kaylee's weight had ballooned in the past wo year, and she appeared to carry about 300 pounds or more on framework records indicated that Kaylee was not able to keep the pace by some team members but that the team had been negligent to address and her past performance evaluations. Crawford told Adams and opel would be welcome to any advice you can give me." cal center at Ohio State was named the m edical Center that university president God G o re than the decades. Me i enerous contribution, both and reces, have been woll QUESTIONS FOR DISCUSSION Why sability to be productive? it important for Crawford to identify the that What are the issues in this chical incident? 1. Il you were Crawford, what would you do? Why? IS SHE ON OUR TEAM? Kyle Crawford had been a team leader for the League for the Blind and Disable the past year, but had worked for a nonprofit organization for about five years As team leader, Crawford had experienced many new work challenges. The me ber of people who need help in the community had more than doubled since he began his job. His team was responsible for providing help and direction for those in need. Recently, some of Crawford's team members complained about Kaylee Depew's slow work pace and her failure to keep up with the needs of the clients In response, Crawford had told the complaining team members that Kaylee was a silent employee who always shows up for work on time. While she worked a little slower than the rest of the team members, the work she did was well done. She often took longer to do the job and sometimes clients had to wait while she finished the prior project. Crawford's response initially seemed to satisfy the team members. Yesterday, Paige Mora came to Crawford and said that some of the team members had indicated they also wanted to slow their pace of work if something wasn't done about Kaylee. At that point Crawford asked Mora whether she or other team members had talked or confronted Kaylee about her slow work pace. Mora replied, "Yes, we have told Kaylee on numerous occasions to pick up her speed and get the lead out. Clients don't like to wait and wait, beyond the time of their scheduled appointment with her. But she just continues to work at her usual slow pace. Dorothy Craig has spent an excessive amount of time instruct ing Kaylee on some of the more effective ways to do the job. Even that hasn't worked. Maybe she's just too fat to do the job here!" Crawford decided to meet with the director, Lamarr Adams, and his immedi- manager, Sabrina Lopez. Adams and Lopez discussed how Crawford's team had been one of the most productive and how Kaylee had joined the team about three years ago. According to Sabrina, Kaylee's weight had ballooned in the past two years, and she appeared to carry about 300 pounds or more on her 5'6 frame. Work records indicated that Kaylee was not able to keep the pace set by some team members but that the team had been negligent to address the is sue and her past performance evaluations. Crawford told Adams and Lopez, would be welcome to any advice you can give me." QUESTIONS FOR DISCUSSION 1. Every work group has its own personality. Discuss how a group's personality influences its ability to be productive? 2. Why is it important for Crawford to identify the issues that distract from group cohesiveness? 3. What are the issues in this critical incident? 4. If you were Crawford, what would you do? Why? Critical Incidents Go online and review the Americans With Disabilities Act Amendment Act ADAAA), Neely v. Public Service Enterprise Group Inc., Sth Cir., No.12 51074, and see other recent court decisions regarding overweight employees. Is Kaylee a qualified individual with a disability"? a. Define: Essential job functions, reasonable accommodation, and undue hardship. b. Is overweight covered by the ADA? C. What if Kaylee says "her inability to keep up with the other team mem bers and serve clients in a timely fashion is because of her health? What should Crawford and the administration do? what recommendations would you make to Crawford to help all team mem understand reasonable accommodation for employees that are protected under ADA? US PILDING A BRIGHT FUTURE, LESLIE WEYNERIS SECRETI