CRITICALLY ANALYSE THE ARTICLE 'THE FUTURE OF SOCIAL MEDIA IN MARKETING' (SEE ATTACHMENT) AND STATE YOUR OWN VIEWS ON THE DEVELOPMENT AND CONCLUSION PRESENTED BY THE AUTHORS, SHOWING ESPECIAL EMPHASIS IN THE FOLLOWING QUESTIONS: CONSUMER ENGAGEMENT INTEGRATED CUSTOMER CARE AUGMENTED REALITY SOCIAL BOTS INTEGRATING HAPTICS INTO MEDIA CONTENT SOCIAL MEDIA AS A POLITICAL TOOL