Question
CRM enhances a firms ability to be more productive in all of the following areas except which of the following? winning back defectors customer acquisition
CRM enhances a firms ability to be more productive in all of the following areas except which of the following?
winning back defectors
customer acquisition
customer development
managing migration
mass media advertising
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Introduction to Operations and Supply Chain Management
Authors: Cecil B. Bozarth, Robert B. Handfield
5th edition
134740602, 134740912, 9780134692869 , 978-0134740607
