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CRM400 is designed to provide students with the essential skills required to be a sales professional in a Business-to-Business (B2B) environment. The tourism industry offers

CRM400 is designed to provide students with the essential skills required to be a sales professional in a Business-to-Business (B2B) environment. The tourism industry offers a myriad of sales career opportunities whether you are interested in working for an airline, cruise company, hotel, resort or at a tour operator. Sale position job titles vary from sales coordinator, sales representative, sales manager, district sales manager, regional sales manager to business development manager. It is important to research companies and identify career opportunities to help you discover the necessary skills and responsibilities to secure a future sales industry career.

Framework for the Assignment:

About Adobe Spark: Review the attached PPT file about how to get started with the free adobe spark program to complete this assignment. https://spark.adobe.com/sp/

1) Create a 3- 4 minute presentation video using Adobe Spark.

2) For the purpose of this Exercise, the scenario is that after graduating from Seneca College, your goal is to get a job as a Sales representative for a Canadian Tour Operator or a Cruise Line at one of the companies listed below. Once you choose the company that interests you as the place you would like to work at in a sales position, research and find a job description for a Sales Representative (or whatever job title name that company gives to their Salespeople) at that company in order to prepare your tourism sales career presentation. See the sample job description for a BDM (Business Development Manager) with Princess Cruises on the pages 4 & 5 in order to understand what you are looking for.

Cruise Lines Tour Operator

Carnival Cruise Line Sunwing Vacations Contiki

Royal Caribbean Cruise Line Air Transit Holidays Discover Canada Tours

Holland America Line Air Canada Vacations

Norwegian Cruise Line Collette Tours

Disney Cruise Line Tai Pan Tours

Globus Family of Brands

Key Definition Meanings:

cruise line is a company that operates cruise ships.

A Tour operator is an organization, firm, or company that buys individual travel components, separately from their suppliers, and combines them into a package tour, which is sold with their own price tag to the public directly or through middlemen, is called  Tour Operator.

Review the documents: The assignment overview can be found in Exercise # 1 Introduction to a Tourism Sales Career doc.

Review the How to Get Started with Adobe Spark PPT

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