Crystal is a new employee at a company known for their great guest services. She is to undergo a performance appraisal period the following week. During Crystal's performance period, she was very successful in solving guest complaints and recovering for them. She had expected to get an excellent rating, but her manager Henry had rated her overall performance as average. Crystal later found out that even Kelly, whose performances are usually poor, had also gotten an average rating. Which of the following best describes this situation? Group of answer choices None is correct. Past anchoring error Central tendency error Recency error Leniency error