Question
CTIONThis exam is to be done INDIVIDUALLY and is due via uploading to the BB Assignment object. exam is to be done INDIVIDUALLY and is
CTIONThis exam is to be done INDIVIDUALLY and is due via uploading to the BB Assignment object. exam is to be done INDIVIDUALLY and is due via uploading to the BB Assignment object. exam is to be done INDIVIDUALLY and is due via uploading to the BB Assignment object. exam is to be done INDIVIDUALLY and is due via uploading to the BB Assignment object.
You are expected to apply the BPMN modeling guidelines discussed in class and offered in the supplementary reading on your own without direct assistance or collaboration with anybody else.You are welcome to ask your instructor any question and they will assist to what extent appropriate.
(10 Points) Using the BPMN modeling technique covered in class and our reading, create professional, well presented AS-IS process model for the scenario below.Your submission should have the following characteristics:, well presented AS-IS process model for the scenario below.Your submission should have the following characteristics:
1.A clear and organized application of the BPM notation discussed in class.
2.Your Name, BSAD141 Section Letter (A, B or C), Date and Context (e.g. BSAD 141 Exam I Part II) in the TOP left corner of your diagram.corner of your diagram.
3.(OPTIONAL) A statement of assumptions or clarifying remarks below or attached to your diagram.
4.Your final submission MUST be in .PDF format. No other format will be graded.in .PDF format. No other format will be graded.
Your submission will be graded on its readability, consistency in application of the modeling notation symbol set and overall professional appearance.application of the modeling notation symbol set and overall professional appearance.
Scenario:
An insurance company is considering some process improvement options for their claims processing department.Below is a narrative of their current process.
The process begins when a Claimant creates & submits a Claim.When a new claim is received, a Claims Officer (CO) first checks if the Claimant is insured by the company.If the Claimant is NOT insured by the company, the Claimant is sent a claim rejection letter and the process ends.If the Claimant is insured by the company, the Claims Officer evaluates the severity of the claim to be either Simple or Complex.If the claim is determined to be 'Simple', the Claims Officer processes the claim and the ends the process with a resolution letter to the Claimant.
If the claim is determined to be Complex, the claim is assigned a 'Claims Specialist' who then contacts the claimant to completeadditional forms and to collect additional materials.The Claims Specialist then sends a 'Findings Report' to the Claims Officer who reviews the findings report.The Claims Officer either approves the claim ending the process with a resolution letter sent to the Claimant or denies the claim. If the claim is denied, the Claims Officer sends the Denial back to the Claims Specialist who has to draft a denial letter and send it to the claimant thus ending the process. forms and to collect additional materials.The Claims Specialist then sends a 'Findings Report' to the Claims Officer who reviews the findings report.The Claims Officer either approves the claim ending the process with a resolution letter sent to the Claimant or denies the claim. If the claim is denied, the Claims Officer sends the Denial back to the Claims Specialist who has to draft a denial letter and send it to the claimant thus ending the process.
YOU NEED TO USE THE VISIO SOFTWARE, AND MY NAME IS YU XIAO. I'M IN SECTION A
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