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Customer profitability analysis is used by companies to identify the most valuable customers. Required: a.What are four (4) of the metrics that can be used

Customer profitability analysis is used by companies to identify the most valuable customers.

Required:

a.What are four (4) of the metrics that can be used to assess customer profitability?

b.What are four (4) of the challenges companies face in customer profitability analysis?

c.What are four (4) of the ethical issues raised by customer profitability analysis

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