Customer service B

Exercise 29

What should you say?

Describe what you should say in the following situation involving multiple customers.

1. you are a cashier and there are two other people in the line behind the customer you're ringing up.

2.You're prepared to process a sale using a mobile device for one customer and another customer comes up behind you and loudly clears her throat.

3.You're helping two customers in the fitting room and another customer open her door and says

"would you help me too?"

4. You've just bought three pairs of boots for a customer to try on when another customer sits down next to her.