Customer service requests: All customer e-mails for customer service are currently archived on Camp Plus's server. Page views: Cost Plus's website analytics data includes the number of page views per visit as well as the time spent on each page. Product review ratings: Shoppers who purchase products on Cost Plus's website are encouraged to rate the products on a five-star system for performance and value. Product review comments: Camp Plus has access to thousands of product review comments written on its website about the products it sells. Structured Assortment Unstructured