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Customer-Related Activities Cost Driver Base Cost Driver Rate ($) Delivery activity Shipments 12,500 Order processing Sales activity Sales orders Sales visits 10,000 25,000 PT


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Customer-Related Activities Cost Driver Base Cost Driver Rate ($) Delivery activity Shipments 12,500 Order processing Sales activity Sales orders Sales visits 10,000 25,000 PT Usaha Maju only have two retail and two wholesale customers: Cost-driver data and other related information for the four customers for the most recent year are: Customer-Related Activities Wholesale Retail PT A PT B PT C PT D Order processing Sales orders 20 25 12 8 Sales activity Sales visits 12 5 5 3 Quantity Sold Units 200 300 100 90 The processor was sold at the price of $20,000 per unit and had a full product cost of $12,500 per unit. Delivery to the customer is made per order received. The following additional information has been compiled for PT Usaha Maju and its four customers, for the most recent year (in $): General Selling Costs General Admin Costs PT A 400,000 PT B PT C PT D 600,000 200,000 180,000 320,000 480,000 160,000 144,000

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