Customers are frustrated because of a lack of

consideration on your part. They don't think

you are really listening to their needs.

Amber

I see what you are saying, Rupinderpreet

Kaur Rupinderpreet Kaur. I seem to be too

focused on making the sale and not focused

on what the customer really needs.

What advice do you have for me$?$ I really like

this job and don't want to lose it$.$

You need to show more empathy toward

customers.

Stop being so impulsive.

You need to increase your self$-$confidence.