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Customers arrive at the post office to ship their packages at an average of one every 4 minutes and they take on average 2 minutes

Customers arrive at the post office to ship their packages at an average of one every 4 minutes and they take on average 2 minutes to be processed. What is the average time a customer waits in the system? (slide 44)
6 minutes
3 minutes
10 minutes
4 minutes
12 minutes
5 minutes
20 minutes
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