Question
Cynthia Curtis of CC Hair Stylists has discovered that there have been significant errors made with client bookings. Cynthia has discovered that the discrepancies are
Cynthia Curtis of CC Hair Stylists has discovered that there have been significant errors made with client bookings. Cynthia has discovered that the discrepancies are the result of all stylists entering appointments into separate written diaries for their clients in between appointments and phone calls.
Which of the following courses of action is most correctly characterised as a continuous improvement?
Select one:
A.
Employing a new employee tasked with the sole responsibility of recording and following up appointments
B.
Introducing a policy of fining employees for any incorrectly recorded appointments
C.
Outsourcing responsibility for appointments to an external booking service
D.
Introducing a single online booking record to display all appointments
Step by Step Solution
There are 3 Steps involved in it
Step: 1
Get Instant Access to Expert-Tailored Solutions
See step-by-step solutions with expert insights and AI powered tools for academic success
Step: 2
Step: 3
Ace Your Homework with AI
Get the answers you need in no time with our AI-driven, step-by-step assistance
Get Started