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D . 8 Manitoba's Stephen Allen Electronics Corporation retains a service crew to repair machine breakdowns that occur on an average of 1 = 3

D.8 Manitoba's Stephen Allen Electronics Corporation retains a service crew to repair machine breakdowns that occur
on an average of 1=3 per 8-hour workday (approximately Poisson
in nature). The crew can service an average of M =8 machines per
workday, with a repair time distribution that resembles the exponential distribution.
a) What is the utilization rate of this service system?
b) What is the average downtime for a broken machine?
c) How many machines are waiting to be serviced at any given time?
C

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