d chrome File Edil View History Bookmarks Profiles Tab Window Help ' ' ThuBSeo 00:21 '00 Hinhc-xi.Ass.x Qassx @BSEXl'laslixlnaixi\"SeaixiuPersxlntaskxlAss=xiESSEXi'lasixlucnuxlucnuxl+ v e 9 C Q i moodle.cibt.edu.au,'pluginlile.phpsaommodJesourceicontenthSBPEF502%20A5sessment%20Task%2002%20V1.D.pdf E1 31% El . E BSBPEFSDZ Assessment Task 02 V1 .U.pdf 10. Meet with staff. You are required to meet with both of the staff members [roleplayed by your assessor). Please note: Your assessor will advise you of the date and time of the meeting. Prior to the meetings, you should also consider appropriate strategies for addressing the issue, bearing in mind that you will be provided with additional information that you will need to consider at the meeting. You will be assessed using the checklist starting on the following page, so ensure that you are familiar with the requirements before beginning the meeting. You must also demonstrate throughout each meeting: Empathy and acknowledgement of others' perspectives Active listening Remaining calm and unbiased Your ability to respond to varying levels of cultural expression Showing exibility and adaptability e.g. being open to different ideas about actions to address the workplace situation Providing encouragement to staff to develop their emotional intelligence, including selfmanagement of emotions Use the information provided through the meetings to consider appropriate actions to be taken to ensure that the workplace outcome of resolving this issue is achieved. At each meeting you will need to complete all of the following: . Briey explain the purpose of meeting - Find out more about each staff member's side of the story by asking the questions you have prepared. Respond appropriately to each staff members emotional state and provide opportunities for Berylp'Yuko to express their thoughts and