d the process's

repeatability, gauging whether it could be replicated for consistent results.

Zolisa then delved into the process's stakeholder involvement, assessing the

roles and responsibilities at each stage. By analyzing performance metrics and

assessing the process's impact on the organization's performance, they

gauged its effectiveness. After meticulous deliberation, Zolisa presented a

comprehensive report, highlighting the process's compliance with the defined

criteria, providing valuable insights to streamline their client's operations.he

roles and responsibilities at each stage. By analyzing performance metrics and

assessing the process's impact on the organization's performance, they

gauged its effectiveness. After meticulous deliberation, Zolisa presented a

comprehensive report, highlighting the process's compliance with the defined

criteria, providing valuable insights to streamline their client's operations.Based on the above scenario, discuss the steps used by Zolisa and his team

to determine whether a given process could be defined as a business process.

$(20$ marks$)$