Question
Daniel, marketing clerk for Top Marketing Agency, recorded the following information for last year: He would like to be able to estimate customer service costs
Daniel, marketing clerk for Top Marketing Agency, recorded the following information for last year:
He would like to be able to estimate customer service costs using the number of customers as the basis for estimation. However, because he has never taken a course in managerial accounting, he does not know how to set up a cost equation. He has therefore approached you for help.
Required:
1. Set up a cost equation for monthly customer service costs using the highlow method.
2. Using the equation from part (1), compute the estimated customer service costs if the number of customers is expected to be 680.
3. You also used the least-squares regression method to do the analysis of the costs; the analysis resulted in the following output:
Set up a cost equation using the above numbers. (Round the "Fixed cost" to the nearest dollar amount and "Variable cost" to 2 decimal places.)
Month January February March April May June July August September October November December Number of Customers 354 415 332 519 398 455 364 493 343 523 441 413 Customer Service Costs $526,923 544,025 482, 205 666,950 530, 200 656,610 543,530 680, 200 486,990 707,585 628,730 541,800 Intercept: Coefficient of X-variable: Adjusted R square: 106,669.87 1,131.82 0.90Step by Step Solution
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