Daniela a manger in large utility company. Like her colleagues, she had used a certain software program for five years. The program drove how she collected and reported data and how she thought about the company's strategy. One day, senior executives announced that a new program was to be installed that would radically change how information was gathered and assessed within the organization. While many people in the company complained bitterly about how disruptive the change would be, the manager mulled over the reasons for the new program and was convinced of its potential to improve performance. She eagerly attended training sessions - some of her colleagues refused to do so- and was eventually promoted to run several divisions, in part because she used the new technology so effectively. Q. Identify and explain the component of El model of Goelman (10 marks)