Data table A consultant from Energy Systems educates the homeowner about federal and state rebates and tax credits available for purchases and installations of solar heating systems. A successful energy audit results in the homeowner purchasing a solar heating system. Energy Systems does not install the solar heating system, but arranges for the installation with a local company. Energy Systems completes all necessary paperwork related to the rebates, tax credits, and financing. Energy Systems has identified three major activities that drive the cost of energy audits: identifying new contacts (that varies with the number of new contacts), travelling to and between appointments (that varies with the number of miles driven), and preparing and filing rebates and tax forms (that varies with the number of clerical hours). Actual costs for each of these activities in 2011 and 2012 are: Data table Requirements 1. Calculate the cost per audit in 2011. 2. Calculate the cost per audit in 2012. 3. Did Energy Systems achieve the target cost per audit in 2012? Explain. 4. What challenges might managers at Energy Systems encounter in achieving the target cost and how might they overcome these challenges? Energy Systems provides energy audits in residential areas of southern Ohio. The energy audits provide information to homeowners on the benefits of solar energy. (Click the icon to view additional information.) for 2011 and 2012 for Energy Systems are: (Click the icon to view the actual results.) Read the requirements