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Dawn had been at least 15 minutes late for work for the past week. This was the first time that her boss had any trouble

  1. Dawn had been at least 15 minutes late for work for the past week. This was the first time that her boss had any trouble with her being on time. He met with her about the problem and she insisted that she was not late and that she had in fact called in to say she would be late. He issued an oral warning to Dawn about her tardiness. For the next 3 months, Dawn was on time for work each day. Shortly afterward, Dawn was one hour late for work. She said that there was a bad accident on the highway that had her delayed in traffic. Her boss was so upset with her for being late that he suspended her without pay for two days. 

  2. Dawn went to the personnel director and argued that it was unfair that she was being suspended. Her boss argued that she is excessively late. Based on the facts stated above, who will the personnel director likely agree with, and why?

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