Dean got a job as a copyrighter for a publishing firm and after working for the firm for two years, was told he was required to sign a mandatory arbitration agreement and agree to submit any employment disputes to binding arbitration. Dean was also told that if he would not sign it as is, he would be fired.This contract is:

A. procedurally unconscionable

B. substantively unconscionable

C. neither of these

D. both of these