Deb is a managing paralegal at a mid-sized law firm, and she has been having trouble locating files in the office for months. The files are never in the central filing area, and out cards are never inserted where the missing files should be. Oftentimes the managing partner is found to be responsible for the lost or misplaced files. She never returns the files, rarely if ever uses out cards, and can even be guilty of leaving files at home or in her car. What are some problems with the system? What would you do to improve this system if you were Deb?

Suppose Deb's office manager has decided to develop an automated records management and conflict-check programs to increase the firm's efficiency and productivity.How would you develop such a system if you were Deb and what role should she play in assisting the office manager with planning and designing the system. Lastly, if you were Deb how would you train your paralegals on the new system and what expectations would you set?