DED 1207: CONFLICT MANAGEMENT.

Q1. What is the difference between intra-organizational and inter-organizational Conflicts? Discuss in the context of an organization of your choice. [10 marks]

Q2. As a manager identify possible sources of conflicts in your organization, elaborate how the conflicts can be resolved successfully pointing out the relevant managerial skills that have helped you and state the corrective action decisions that you will implement to avoid the repeat of what has been experienced. [15 Marks]

Q3. Highlight one of the theories of Conflict management and discuss its application in a modern business organization. [5 Marks]